Privacy Policy
This Privacy Policy describes how bakesandbaskets.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.
Device Information
•Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
•Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
•Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
•Disclosure for a business purpose: Shared with our processor Shopify and may or may not be shared with providers of certain applications we use on our Shopify website. These applications primarily provide aid in the execution of e-commerce technology and graphic design.
Order Information
•Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
•Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
•Source of collection: Collected from you.
•Disclosure for a business purpose: Shared with our processor Shopify.
Customer Support Information
•Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
•Purpose of collection: To provide customer support.
•Source of collection: Collected from you.
•Disclosure for a business purpose: This information is not shared with any third parties other than our delivery partners from time to time as required. It is only used to aid in your support requests.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
•We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
•We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
•Delivery partners need communication from us as to where the parcel must be delivered.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you. For example:
•We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
•For more information about targeted advertising, visit the Network Advertising Initiative’s educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
•Facebook: https://www.facebook.com/settings/?tab=ads
•Google: https://www.google.com/settings/ads/anonymous
•Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Using Personal Information
We use your Personal Information to provide our services to you, including offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you updated on new products, services, and offers.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at hello@bakesandbaskets.com
